Shop Policy
Please take a moment to read through our terms and notes before placing your order.
Order Modification & Cancellation
If you need to update your shipping information, please contact our customer service within 2 days after placing your order.
Once an order is confirmed, we’re unable to offer add-ons, order combinations, product changes, or cancellations.
Please note:
Unexpected situations such as customs inspections, weather, or logistics issues may occasionally cause delays or damage.
While these circumstances are beyond our control, we truly appreciate your understanding and patience.
Product Storage Guidelines
30 days
Below 25°C (77°F)
Keep away from direct sunlight
90 days
At 4°C (39°F)
180 days
At -18°C (0°F)
After opening, please reseal tightly and consume as soon as possible. The manufacturing date is indicated on the product label.
Contact Information
If you have any questions, please feel free to contact our customer service at
Estimated Shipping Time
Every order is made to order and ships within 3–6 days. The delivery times below are counted from the day your order ships.
Shipping to the United States
7–10 days
4–5 days
(Please note that actual delivery time may vary depending on customs and local conditions.)
Looking for returns or exchanges? Those are covered on our Return & Exchange Policy page.